Returns & Exchanges
Returns and Exchanges
Municipal Apparel Co is dedicated to ensuring the satisfaction of our customers. Our policy is to accept returns under each of the scenarios listed below. All returns must be initiated within 7 days of receiving delivery of the product. To initiate a return please contact us by email with your order details at firstname.lastname@example.org.
Incorrect Item Delivered
In the unlikely event that we deliver the wrong item to you, we will provide you with a prepaid shipping label to return the item. Upon receipt of the incorrect item we will send out a shipment with the correct item if it is available. In the event that the item is not available a refund will be provided.
If you receive your item and it is defective or damaged in transit, please contact us with pictures of the damage/issue. Upon verification we will replace the item at no cost to the customer.
If you purchase an item and are not satisfied with the fit you may ship it back to us in new and unused condition, and we will replace it with a different size if available. Returns and shipping sizes due to wrong sizing are at the expense of the customer.